Basic ComplyIO troubleshooting

Please see the below notes for loan file setup. There is also a PDF guide attached to this KB.

CIO Training

Please navigate to the Loan Additional > Compliance information section 

Qualified Mortgage Section

• The Qualified Mortgage drop-down must be the correct option
• • Agency QM - Government loan 
  • Certain Creditor Balloon payment QM - will only apply to a small percentage of use cases. Check with your manager or compliance dept. with the loan scenario of the file.
  • General/Standard QM - Fannie/Freddie loans and Non-QM
  • Seasoned QM - Not applicable as CIO does not run for post-closing and servicing currently.
  • Small creditor portfolio QM - Your institution would have to be designated as a small creditor. Check with your system admin or internal compliance dept. if this is applicable. 
• Please Choose the applicable presumption of compliance. 
• Toggle Non-QM toggle if applicable. 

Ability to Repay Section

• Exempt - If exempt is chosen another field will be available and the exemption type must be chosen
• General - when the loan is a Non-QM loan 
• Qualified Mortgage - Conventional and Government loan scenarios.