Troubleshooting: Error in Running AUS - DU, DO, LP or LPA

An error running the DU/LP can occur when certain information does not match on the loan and the AUS form. To correct this error:

• Verify that the borrower's name matches on the loan and on the AUS form. For example, if the borrower is listed as Robert Green on the loan, an error may occur if the borrower is listed as Bob Green on the AUS form.

• Verify that the borrower's social security number (SSN) matches on the loan and on the AUS form.

• Verify that the borrowers have not switched order since the AUS form was last requested by a broker.

• DU will not accept two credit scores.
• Swapped borrowers' positions since credit reporting.

An error can occur if the results of a previous AUS request were not downloaded before the form was requested again. This occurs most often when a user switches from LP to DU and vice versa.

An error can occur if the FHA mortgage insurance (MIP) amount is not entered for the loan. This amount must be manually entered for a loan estimate or closing disclosure in the Government Data section on the Additional tab of the Manage Loan screen.

An error can occur if rental income for the subject property is entered. The FHA does not allow rental income from the subject property to offset the PITI amount. Rental income entered on the Income tab in the Borrowers section of the Loan Application tab on the Manage Loan screen must be entered as 'Other' income, and the full PITI amount must be counted against the borrower.