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FAQ
When you have questions, we have answers.
Let's start here. Contact us if your question is not answered below.
No. LP Originate was built by mortgage industry experts to be managed by your mortgage operations teams.
You simply need an internet connection as LP Originate is entirely web-based.
Average implementation is 120 days for lenders and just days for brokers.
Yes, LP Originate has an API. To request more information, speak with a LendingPad team member.
LP Originate has an extensive and diverse network of integrated partners in the Marketplace.
When you contact LendingPad you are not speaking with a bot. We are all humans and our employees are located in the United States. All of our internal support staff have mortgage experience.
Yes, reports can be automatically sent to users. Additionally, you can set a rolling date range for reports, such as receiving a daily report of loans closing within the next 10 days.
The possibilities with Business Rules and Custom Fields are almost endless with our highly configurable administration module. We’ve seen them utilized for a wide array of processes, from managing payroll to tracking expected revenue.
Yes, the Custom Views feature offers system views like Change of Circumstance (COC) and estimated Closing Date. For instance, you can sort by the earliest closing date to prioritize your pipeline.
Impersonation allows certain users to mimic the Loan Officer (LO) for critical functions like pulling credit and performing Automated Underwriting System (AUS) submissions.
You can configure default fees and escrow types within the company settings to streamline your loan setup process.
Yes, two or more users may work in a loan simultaneously to expedite work flows. No bottlenecks waiting on loan files.
It’s the best solution for mortgage lenders and financial institutions.
AI refers to computer systems that can perform tasks involving judgement, reasoning, or perception, and that improve or adapt through learning, What sets AI apart from traditional software is its ability to handle situations it hasn’t seen before, rather than simply following a fixed set of preprogrammed rules.
Not always. Some tools marketed as AI are actually rule-based systems or automation that follow predetermined logic. True AI learns from data and can adapt to situations it hasn’t seen before. Our focus is to prioritize clarity and provide full transparency about this distinction as our platform evolves.
We’re following the rapid developments in AI and evaluating where it could responsibly add value for our clients. Any AI capabilities we introduce will be rolled out thoughtfully, with an emphasis on reliability and compliance.
The regulatory landscape for AI in mortgage lending is still developing. We’re monitoring this closely to ensure any future AI use aligns with applicable rules.
We apply the same rigorous data security and privacy standards to AI evaluation that we use across our entire platform. Any AI tool under consideration must meet our compliance requirements for data handling, and client data is never used for AI training without explicit consent and appropriate safeguards.
Ready to see it for yourself?
Schedule a personalized demo and see how LP Originate can transform your lending operations.