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Steps for Loan Program Set up with DocMagic

This article will walk clients through the steps for the Loan Program Setup with DocMagic.

Important Note:

 The instructions vary based on whether you are using generic or investor specific           Loan Programs. If you are using generic Loan Programs, it is essential to complete         steps 3 and 4 to ensure proper investor mapping.

Step 1: Client adds their applicable Loan Programs into their Account Profile through     the DocMagic Dashboard >Plan Manager



 Click “Add a plan” from the Plan Manager page





  Users will have the ability to search for plan codes in the top right corner using the   “Search” feature

 You can search for generic plan codes: (i.e. “DSI_CONV” for ALL FIXED LOANS)



 OR Investor specific plan codes: (i.e. “BI” for Bank Iowa)



 To add a plan: Click on the box to the right of the “Code” you wish to add and then click   “Add Plans” ( Users can check multiple plans at one time)





 Click “Finished” when all plan codes are added


  Step 2: Client adds corresponding Plan codes to Program in LendingPad Settings

  • System Admin navigates to Settings > Program > Locate applicable Program(s)
    • Input Plan Code from DocMagic into “Code” field

 

The Following steps ONLY apply to those clients utilizing Generic Loan Programs within Doc Magic

Step 3: If Client is using Generic Loan Programs

  • Test file must be created in LendingPad for each Lender being utilized under the DSI loan program (i.e. DSI_Conv, DSI_FHA) 
    • Borrower Last Name should be “Sample” to be free of charge 
    • When DocMagic receives this request it will create a worksheet number

Step 4: Submit a request to Customer Support if using Generic Loan Programs

  • The request must mention that “Your company is using Generic Loan Programs and you need the MISMO investor mapped to the listed forms”
  • The investor will be pulled from the Secondary > Sell > Investor field in LendingPad
  • Include the Forms that need to have the MISMO investor mapped in the ticket (i.e. payment coupon, Transfer of Servicing Notice.)
    • This includes any documents that would need the investors name and info from the Secondary > Sell > Investor field in LendingPad printed on the documents
    • You can list the names of the forms in the ticket

 OR

  • Attach the forms to the ticket
  • You will need to submit 1 ticket for each of your Generic Loan Programs (i.e. DSI_Conv, DSI_FHA, DSI_VA) and the associated investor
    • Example
      • DSI_Conv: Client has two investors for this Generic Loan Program
        • Submit one ticket to DocMagic Customer Support for investor #1 that can be assigned to DSI_Conv 
        • Submit second ticket to DocMagic Customer Support for investor # 2 that can be assigned to DSI_Conv 


If the Client is utilizing Investor specific Loan Programs

 Step 5: If Client is using Investor specific Loan Programs 

  • Investor requires additional disclosures (i.e. Affiliated Business disclosure) clients will need to have those documents added to the specific investor package
    • These can be added via the DocMagic Form Analyzer
    • Form requests can only be made to generic templates with “.msc” extensions in the Form ID



  • If the investor requires investor specific form(s) and the investor specific program is being utilized, there are no additional actions required ( these forms are already included in the investor specific loan program) 
  • An investor specific program must be created in LendingPad to match the investor specific program in DocMagic.



 Clients can submit a ticket to DocMagic Customer Support by clicking on “Support” >   Customer Support from the DocMagic website



 Choose  “Customer Service” as the Department

  • Don’t forget to upload any forms where the MISMO investor needs to be mapped for generic Loan Programs